1. Can I order tennis jewelry in
other colors?
Answer: Yes. Just call or email us and we will give you a list of available
colors not found on the site.
2. Can you accommodate custom lengths?
Answer: Absolutely. Although we make our jewelry in standard industry
sizes, we also understand that everyone is not standard size and if you contact
do our best to meet your needs.
3. Do you make name bracelets?
Answer: Yes. We make single and double strand name bracelets with our
silver from bali and the crystals. Contact us with your order.
4. What are Swarovski Crystals?
Answer: They are fine, lead crystals made in austria. We use the AB
crystals which are their top-quality crystals.
5. Can you describe your silver?
Answer: We are direct importers of sterling silver from Bali. The
silver is the finest quality made with a copper alloy. There is silver on the
market that is made with nickel alloy and that is the silver that tarnishes
easily and demands constant cleaning. Our silver is durable and requires only
an occasional rub with a clean cotton cloth.
6. Why do I see so much bali silver
at cheaper prices?
Answer: There are many silver distributors who are selling bali silver
that is not from Bali. Genuine Bali silver products are individually handmade.
Careful of the pretenders who omit from their product description that it is
“bali-like” silver. If you see bali silver at a cheap price, you
can be sure that it is “bali-like” and not the genuine item.
7. What is your delivery time?
Answer: We will promptly fill and ship your order First Class Mail
as soon as we verify the order and payment agreement.
8. Are the pendants really one-of-a-kind?
Answer: Yes they are. We are hooked in with several silversmith artists
in the Celuk area of Bali. our suppliers also happen to be our friends who
provide wonderful Bali hospitality when we travel there.
9. Who designs and makes the “All
That Glitters” jewelry?
Answer: We are a mom/pop business. Robert Martinez
designs and makes the jewelry. Lisa Martinez does
everything else including marketing , advertising and generally running the
show. We also make the tennis jewelry in our studio here in florida. We started
our business in 2001.
10. Do you wholesale?
Answer: Wholesale inquiries are invited. Please fax us a copy of
your current sales tax certificate before you contact us.
11. Is your catalog up-to-date?
Answer: We do our best to keep our inventory current. We will not ship to
you until we notify you that your order is complete. We will occasionally not
have enough of a particular bead to fill a large order. We will inform you
of this before we ship the order and apologize for this inconvenience. Our
goal is t provide personalized service and customer satisfaction. |